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Public Grievances and Redressals

The Commissionerate of Service Tax, Kolkata has a very positive attitude in meeting all the aspirations of its clients. It is our endeavor to provide you a transparent, efficient and effective service in all possible ways related to service tax issues in this jurisdiction.

If you feel dissatisfied with the quality of service in any area or by any officer, you may write or contact the concerned Assistant Commissioner in charge of the division.

If you still feel that your problem has not been addressed, you may contact following officers:
 

Name Designation Jurisdiction Phone No. Fax No. Address
           
Shri S.M. Sonune Additional Commissioner Public grievance or matters relating to vigilance complaints 033-27022019/
22313607
 
033-24429976 Central Excise Bhawan, 3rd Floor,
180, Shantipally, Rajdanga Main Road, Kolkata- 700107

 

If the problem persist, you may contact Shri V.K. Goel, Commissioner Service Tax, Kolkata at :

OFFICE OF THE COMMISSIONER OF SERVICE TAX, CENTRAL EXCISE BHAWAN, 3RD FLOOR, 180, SHANTIPALLY, RAJDANGA MAIN ROAD, KOLKATA- 700107, PHONE: 033-2441-6839 (Direct), 2702-2013 (P.A.), FAX: 033-2442-9976, 2442-9975.


The above officers can be contacted in person or by phone or by fax. While writing a complaint it is requested that the complainant mentions his/ her full name, address, STC No. and last reference no. of any correspondence and telephone no where he/she may be contacted.

If you do not want to reveal your identity, you may visit our office and meet any of the above officers personally.
 

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